v2web is collaborating with this company for cloud application since 3 years.

Client Profile

Hitech Albums & Pro Labs has been serving photographers since 1999 with a simple goal to provide excellent printing and binding services.

Skill Sets Provided

CRM application, Process automation model development, digital repository, order management development, Photographer dashboard , Designer dashboard

Strategy

Majorly this industry face problems to manage folder/spreads wise uploads of images by photographer, order tracking to get instant notifications and customization as per their needs. With an aim to improve productivity of its orders and their end customers HiTech Albums decided to partner with v2web and they looked into the matter in detail and thus came up with CRM Software named “PhotoLabSoft” which is a specialized web application to manage processing of orders with ease. It features “Admin” , “Printer”, “Photographer”, “Binder”, “Sales” and “Designers”.

Major Challenges

• To manage order
• To manage customer interaction and follow up for approval
• Manage Feedback system for photographer to designer
• Mismatch of product delivery

Result

In a small period of time they served more than 100+ photographers, 50+ studios, and 1000+ end customers easily through our cloud based application.

Advantages

• Online Orders with Directly Uploaded Images
• Anonymous Interaction of Client of Photographer to Designer for Design Approval etc.
• Online Order Tracking System for Members/Photographers
• Simple Order Status Tracking for Members/Photographers
• Detailed Order Status Tracking for Administrator
• Easy to understand Reports

Add on Features

• Fully customizable at the time of setup.
• Fully compatible to migrate data with any existing application.
• Capable to integrate with any CRM/ERP or Accounting Package.
• Capable to migrate or transfer entire software to this new software by technical fee.